As a Sales Attendant, he/she will act as the main interlocutor attending to customer’s needs by providing exceptional and professional services. He/she shall maintain high standards by ensuring proper item display, steady shop cleanliness and stock organization. Furthermore, a Sales Attendant should be proficient in operating the system and maintaining an active customer database to achieve set targets and secure continuous added value at all times.
Sales Achievement
- Achieve the sales target by using advanced sales techniques and product knowledge
- Focus on selling and increasing UPT (unit per transaction)& ATV (average transaction value)
Customer Service
- Build and maintain customer relationships in order to build strong loyalty
- Communicate with customers to assess and satisfy their needs, and meet or exceed their expectations
Merchandising
- Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display and stock rotation
- Implement all merchandising as per the brand’s visual merchandising guidelines
Other
- Cleaning, prepare stock in hand, participate in inventories
- Monitor customer movement into the shop and detect any theft or violation
- Acquire product knowledge to create product awareness to the customer and monitor inventory and stock availability
- Build customer database and should be responsible for maintaining their own client database
Job Requirements:
Qualification
- Academic Qualification: Bachelor's degree
- Previous experience in fashion/luxury retail
Characters/Work Attitude
- Take ownership and self-driven
- Detail-oriented
- Displays a can do attitude
- Is clear and precise in communication
- The ability to build and maintain positive and effective relationships
- Demonstrate basic knowledge of principles and methods for showing, promoting, and selling products or services
- Merchandizing, gift wrapping, cash handling
- Trends in Fashion
Language Ability
- Excellent written and verbal communication skills in English and Arabic
Others:
- Candidates who are able to join immediately will be preferred
- Store Location - Dubai