As a Senior Sales Attendant, she will act as the main interlocutor attending to customer’s needs by providing exceptional and professional services. She shall maintain high standards by ensuring proper item display, steady shop cleanliness and stock organization. Furthermore, a Sales Attendant should be proficient in operating the system and maintaining an active customer database to achieve set targets and secure continuous added value at all times
Sales Achievement
- Achieve the sales target by using advanced sales techniques and product knowledge
- Focus on selling and increasing UPT (unit per transaction)& ATV (average transaction value)
Customer Service
- Build and maintain customer relationships in order to build strong loyalty
- Communicate with customers to assess and satisfy their needs, and meet or exceed their expectations
Merchandising
- Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display and stock rotation
- Implement all merchandising as per the brand’s visual merchandising guidelines
Other
- Cleaning, prepare stock in hand, participate in inventories.
- Monitor customer movement into the shop and detect any theft or violation
- Acquire product knowledge to create product awareness to the customer and monitor inventory and stock availability
- Build customer database and should be responsible for maintaining their own client database
Job Requirements:
Qualification
- Academic Qualification: Bachelor's degree or above
- Previous experience in fashion/luxury retail
Characters/Work Attitude
- Take ownership and self-driven
- Detail-oriented
- Displays a can do attitude
- Is clear and precise in communication
- The ability to build and maintain positive and effective relationships
- Demonstrate basic knowledge of principles and methods for showing, promoting, and selling products or services
- Merchandizing, gift wrapping, cash handling
- Trends in Fashion
Language Ability
- Excellent written and verbal communication skills in English and Arabic
Others:
- Candidates who are able to join immediately will be preferred